Wednesday, April 4, 2018

New Balance Shoes Part III

I know at least one of my dear readers is waiting to see what happened. 

Here are the developments:

I got an email yesterday from NB telling me that they got the shoes and that they would require 5 to 10 days to evaluate them.  I don't know what that means, perhaps they have a test tank and wanted to see if the shoes really leaked.  They also suggested that during this time I might want to spend some time buying a new pair at Newbalance.com!  Never miss an opportunity to up sell!

If the tank test is true, then they leaked as fast for them as they did for me.

The shoes were in sad shape and were really beaten up.  I didn't abuse them, but played a bunch.  I used to have shoes like that as a kid, them mom would grab and toss them into the wash machine and drier.  Who can forget the thump of the drier?

The shoes would come out a strange shade of white with ground in dark parts.  They looked strange, but probably smelled better than when they went in.

I got another email today!  Yipes!  Enclosed was a coupon worth $110 on their web site. 

I went and ordered another pair of the same style.  Does my 2 year warranty start over?  New shoes, I would hope so.

With $110 off the sales tax dropped to zero.  Shipping was required, so that was $7.95 or so.

Should be here next week! 

It would have been nice if they'd pay for all the postage, but I'm not complaining too much.  At least they provided full pop on the shoes.  I did not spend $110 on them when I bought from Amazon.

Now I have the dilemma of having two pairs of shoes.  Do I rotate and hope they last or wear one pair to failure and switch while I go through the return process again?  There is more toe room on the one's I ordered than on the ones I bought the other day.  I suspect that I'll gravitate back to them. 

That's the story of the NB shoes and the water on the course that seems to dissolve them.  It might be all the reclaimed water is a bit of a solvent for the NB glues.  But that's a topic for another day.

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